EAACheck Privacy Policy

1. Who we are

EAACheck is a service provided by Simple Code d.o.o., based in Zagreb, Croatia. We help businesses check and improve accessibility based on the European Accessibility Act (EAA).

2. What information we collect

We collect only the information needed to deliver the services you request:

• Email address – when you request a report or contact our team
• Full name and phone number (optional) – if you contact us for support
• Messages or additional details – if you include a message in a form
• Website URL – the domain you want to check
• Technical data – like IP address, browser, and device info (used for security and system stability)

We do not collect sensitive personal data or store unnecessary information.

3. How we use your data

We use the collected data to:

• Send your accessibility report
• Respond to your questions or support requests
• Improve our service and ensure reliable operation
• Monitor abuse or misuse of our platform

We do not use your data for advertising or sell it to third parties.

4. Who can access your data

Only our team members and trusted infrastructure providers (e.g. hosting, email delivery) have access to your data. All third parties follow strict privacy and security standards.

We never share your information with unrelated parties.

5. How long we keep your data

• Email submissions – up to 90 days, for troubleshooting or follow-up
• Report requests – stored temporarily for generating and emailing reports
• Support requests – retained as long as the conversation is ongoing or needed for support

After this period, data is securely deleted from our systems.

6. Your rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• File a complaint with a supervisory authority (e.g. Croatian Personal Data Protection Agency)

To exercise any of these rights, email us at: [email protected]

7. How we keep your data safe

We use secure infrastructure and data encryption to protect all personal data. Our systems are regularly updated and monitored to prevent unauthorized access.

8. Cookies and analytics

We may use basic analytics tools to understand how users interact with our site. These tools use cookies to collect anonymized data like page views, device type, and location. No personal data is tracked or stored.

You can block cookies in your browser settings at any time.

9. Changes to this policy

We may update this Privacy Policy to reflect changes in law or service improvements. The latest version will always be available on this page. If major changes occur, we'll inform you before they take effect.

10. Contact us

For any questions about privacy or your data: